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Pharmaceutical Services Negotiating Committee

Community Pharmacy Patient Questionnaire (CPPQ)

6 March 2008

The Department of Health and PSNC have agreed the requirements to fulfil paragraph 26 (2) (a) (iii) of Schedule 1 to the National Health Service (Pharmaceutical Services) Regulations 2005 - the requirement to conduct an annual community pharmacy patient questionnaire (formerly referred to as the Patient Satisfaction Questionnaire).

The questionnaire will allow patients to provide valuable feedback to community pharmacies on the services they provide. The requirement applies from the contractual year 2007/08.

Please visit the essential services section of the PSNC website to obtain essential information on the planning and implementation of this service.

Downloads

Some publications downloads require Adobe Reader or Microsoft Word.

Community Pharmacy Patient Questionnaire (CPPQ) (Requirements) (82 KB)
Community Pharmacy Patient Questionnaire (CPPQ) (22 KB)
Community Pharmacy Patient Questionnaire (CPPQ) (46 KB)
Community Pharmacy Patient Questionnaire (CPPQ) (Large Print) (72 KB)