Pharmacy System Suppliers

On this section of the site you'll be able to find the contact details of system suppliers currently providing dispensary computer systems to pharmacies in England and Wales.

Definative information on the EPS Compliance status of systems can be found on the Connecting for Health Website.

For more information on a particular system, please contact system suppliers directly.

Pharmacy System Supplier Contact Details

Supplier	System and Contact Details
AAH Pharmaceuticals Ltd	System: LinkEvolution Email: linkenquiries@aah.co.uk Sales: 02476 625562 Support: 0844 561 2266 (Account number required)
Ascribe Park Systems	System: Park PMR v8 Email: park@ascribe.com Sales/Support: 0161 280 8080
Cegedim Rx Ltd	Systems: Pharmacy Manager Nexphase Email: sales@cegedimrx.co.uk Sales: 0870 841 1233 (option 1) Support: Pharmacy Manager: 0870 8411234 Nexphase/Mediphase: 0870 0437355 (Information that may be required: account number, name of the system used, pharmacy address and telephone number, system version (displayed above the tool bar), Tariff month applied (displayed above the tool bar)
Helix Health	System: QicSCRIPT Email: pharmacysupport@helixhealth.com Sales/Support: + 353 1 463 3099
Pharmasys	System: Pharmasys Email: brian.henderson@pharmasysuk.com Sales: 0207 471 8124 Support: 0207 471 8121
Positive Solutions Ltd	System: Analyst PMR Sales/Support: 01254 833338
Rx Systems Ltd	System: ProScript Email: info@rxsystems.co.uk Sales/Support: 0845 634 2634
Torex Pharmacy Solutions	System: Eclipse PMR Email: enquiries@hadleyhealthcare.co.uk Sale/Support: 01684 578678

NB: Inclusion of a system in this list does not mean endorsement by PSNC.

The contact details on this page were last updated in March 2008. If you are a pharmacy system supplier, currently supplying a PMR System to the English or Welsh market and would like your name added to this list or your contact details amended, please contact PSNCs Aylesbury Office.

Selecting a System Supplier

Your pharmacy system is business critical so it is essential that you give careful consideration to selecting a system supplier. Questions that you may want to ask a prospective supplier are:

Has the system achieved R1 compliance status for the purposes of claiming the New Contract IT Allowance? (i.e. has the system been given authority for wider deployment/roll out)
How is the System Supplier planning to roll out Release 2 of the software and is there an upgrade cost associated with this?
What functionality is being developed by the system supplier to support the New Contract? (for example support for recording MURs electronically and generating printed copies of the MUR Form, appointment booking functionality, systems to support the administration of repeat dispensing, improved recording functionality etc. )
What service 'packages' are being offering, for example can the system supplier also arrange your connectivity and hardware?
How does the system supplier plan to train you and your staff in using the new system
what arrangements are in place for when something goes wrong? what are the operating hours of the helpdesk? What are the guaranteed response times for dealing with problems when they occur?

It is essential that contractors take into account future developments that are part of later releases of the Electronic Prescription Service.

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