Home Fallback Smartcards
Each PCT Registration Authority has processes in place to grant the temporary access to NHS CRS applications including EPS Release 2.
Note, each PCT has its own arrangements and you are advised to contact your PCT’s Registration Authority to find out what arrangements are in place for temporary access to EPS Release 2.
Self Service Fallback Smartcard
The Fallback Smartcard solution ensures that NHS CRS users have continued access to compliant applications in the event a user has lost or forgotten their Smartcard, or their Smartcard has been stolen or damaged
The user is able to temporarily associate their current user role profile (URP) with a blank Fallback Smartcard.
Where the user has lost their Smartcard, the functionality will automatically cancel the original Smartcard so preventing improper use if found by someone other than the user. Where the user has forgotten their Smartcard the functionality will suspend the original Smartcard for the duration of the Self Service Fallback issuance or 12 hours, whichever is longer.
A Self Service Fallback Smartcard is created by RA managers on receipt of a RA09 form from a sponsor or custodian (a clinician or manager responsible for a particular area). A user who needs to use the Self Service Fallback Smartcard obtains the card from the sponsor or custodian and then registers the card using the Smartcard Service Centre.
When returning the Smartcard the user must return to the Smartcard Service Centre to un-assign the Smartcard and then hand it to the sponsor or custodian, within the 12 hour period allocated.
Detailed information is available in the guidance document: Arrangements for temporary access to NHS CRS Applications.